CPAP Reviews

Bought DreamStation Go May 31st. When it arrived I opened it so I could take it for set up. Set up delayed awaiting Dr. review of pressure levels. Machine NEVER used. Plastic still on machine. I had discarded the box. Recall happened one week after I received it. Because package had been opened they would not take it back because they "couldn't resell it". This was not an ordinary return request. It was because of the recall on equipment I had in my possession for barely a week. I think this company is extremely dishonorable and really has no concern for its clients..

The friendly service that I received from Camyatta actually made it fun to order the supplies I needed.????

I know of no better customer service team.
Alex's calm demeanor and knowledge was very comforting.
I once had a bad experience with a cpap unit I purchased from CPAP.COM and as soon as I called and spoke to one of the customer support team members I was totally relieved and was given a full refund no questions asked.
You will not find a better or more well trained group of CSR's than those at CPAP.COM.

I had a problem with my order (not CPAP.com's fault) and their representative straightened it out for me in a most efficient way that saved me money. Where else do you get that kind of 5-star service?

Treonna was very helpful even when it looked like the problem couldn't be solved. She continued to look until a solution was found. She was very polite and didn't give up. Thanks so much

Fantastic phone service from Agnes at CPAP.com

Excellent service with live chat. Treonna answered all my questions and sent me links to see a product. Super happy with service

Agnes was extremely helpful in assisting my order. Very patient and friendly. Highly recommend.
thank you

The customer service representative was extremely helpful, very patient in hearing out and resolving all the queries that I had. I am extremely satisfied the way she handled my case.

Upon talking to Kelsey about my problem, she was extremely helpful in solving my issue with a mask that I had ordered that was the wrong size. The process took only a few minutes and she was professional throughout the reordering. I will recommend this company to my friends and family.

The customer support representative Treonna was very helpful. She assisted me in having the name on my order corrected to match that in the prescription. I am looking forward to receiving my shipment soon.

It was so nice to be able to talk to someone who knows about the products. I ended up buying a different travel machine than I would have if I bought online and Kelsey directed me to the most popular nasal mask which I have been wanting to try.